News24 | Check-in delays hampering FlySafair, LIFT flights at airports

2 weeks ago 9

The Airports Company South Africa (ACSA) has informed passengers of an ongoing "global systems issue" affecting FlySafair and LIFT in South Africa. (Gallo Images/Die Burger/Jaco Marais)

The Airports Company South Africa (ACSA) has informed passengers of an ongoing "global systems issue" affecting FlySafair and LIFT in South Africa. (Gallo Images/Die Burger/Jaco Marais)

The Airports Company South Africa (ACSA) has informed passengers of an ongoing "global systems issue" affecting FlySafair and LIFT in South Africa.

"The technical issue is currently impacting the airlines' check-in systems and causing delays.

"Technicians from the airlines and their service providers are actively working to resolve the matter. However, there is currently no estimated time for full resolution," ACSA said in a statement.

"As a result, passengers travelling with FlySafair and LIFT airlines are experiencing longer-than-usual check-in processing times and long queues at check-in counters."

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It added to minimise any inconvenience, it advised passengers to allow for additional time at the airport:

  • For regional flights: Arrive at least three hours before your departure time.
  • For domestic flights: Arrive at least two hours before your departure time. For the most up-to-date information on your flight, passengers are encouraged to download the ACSA mobile app and subscribe to flight notifications.

Alternatively, passengers may contact FlySafair and LIFT directly for any airline-related inquiries.

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