Social security is DOWN: Online and in-person services hit by nationwide outage

3 months ago 13

By Ellyn Lapointe For Dailymail.Com

Published: 20:26 BST, 6 September 2024 | Updated: 20:35 BST, 6 September 2024

Social security's personalized services are down today due to a IT hardware issue. 

The outage appears to have hit the financial support program around 4AM this morning, and affects online and in-person services you can use to check your Social Security information. 

The SSA pays $1.4 trillion in benefits to more than 71 million people every year

Users began reporting outages around 4AM with the number of reports peaking around 10AM, according to Downdetector, a site that monitors online services. 

'We continue to answer general questions by telephone on our 800 number and in our local offices, while offices are closed today to in-person service,' the program's website states.

'We are working to quickly resolve the issue and apologize for the inconvenience.'

The outage impacts more than 64 million Americans who have registered for a secure personal account in the my Social Security portal. 

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