Verizon goes down for thousands across US with users unable to make calls or use internet

Verizon went down across the US on Monday, leaving users unable to make phone calls, send text messages or surf the web.

Downdector, a site that monitors online outages, showed issues began about 8am ET, with customers reported mobile phone and internet services are not working.

Customers in New York City, Washington DC and Phoenix had the highest concentration of reported issues.

This marks the second Verizon outage in less than two weeks, with the last hitting in September 30.

About 69 percent of users cited problems with mobile phone service, 21 percent reported with 5G Home internet, and two percent said they had no signal, according to Down Detector.

Verizon told DailyMail.com: 'Some Verizon Wireless customers experienced a short service disruption when calling landlines this morning. 

The outage lasted for a few minutes and is now resolved.' 

Verizon customers shared their frustration on X, with many posting: 'Verizon is down again.'

One user joke on the platform, sharing: 'Don't worry, you paid your bill. Verizon is down.' 

However, some customers were furious about another outage in less than two weeks.

'This is becoming way too frequent. Get it together, Verizon, or I'm walking,' a customer shared online.

While the cellular giant did not acknowledged the outage, Verizon Support was asking users on X about problems they are experiencing. 

Gilbert, who works for Verizon shared: 'Oh, wow! We are stunned to see you in this dilemma. We are here to help. Let's gather more info. When did the issue start? What recent changes have you made? Who else is experiencing this problem? Aside from the messages, any other issues?'

Verizon has more than 143 million users in the US - but the amount hit by the outage is unknown.